- Marc Benioff was named as one of the Young Global Leaders by the members of the World Economic Forum (WEF) in the year 2009.
- He was ranked as one among the 50 World’s Greatest Leaders by a Fortune Magazine, for his dedication, commitment to equality for all and other social issues as a CEO in the year 2016.
- He was voted as Best Business person of the Year by Fortune readers, and was also named as one of the Best CEOs in the World by Barron’s. He was also the recipient of The Economist’s Innovation Award.
- He received an award with an honorary degree of Doctor of Humane Letters from the University of Southern California on May 16, 2014.
- His company Salesforce was ranked as one among the World’s Most Innovative Companies, for a total of 5 years in a row by Forbes Magazine.
- In the entire IT software industry, his company was named as the World’s Most Admired Company for 4 years in a row, by Fortune Magazine.
- Marc Benioff was included in a business leaders’ symposium organized by the Trump Administration during German Chancellor Angela Merkel’s visit to the White House on March 17, 2017.
- His company Salesforce was ranked as one of the Best Place to Work for a total of eight years in a row, by Fortune Magazine.
- He was presented with the Excellence in Corporate Philanthropy Award by the Committee Encouraging Corporate Philanthropy in the year 2007. The next year he was invited to become the director of the board.
- He credits Mata Amritanandamayi with inspiring his philanthropic business models, claiming that it was she who introduced him to the idea, and possibility, of giving back to the world while pursuing his career ambitions.
- He established the Salesforce Foundation in the year 2000, as a public charity, with the 1-1-1 model of integrated corporate philanthropy.
- Marc Benioff’s 1-1-1 model of integrated corporate philanthropy, companies contribute 1 percent of equity, 1 percent of employee hours and the last 1 percent of product back to all the communities it serves.
- Till date, over 700 companies including Google, is said to have adopted parts of this 1-1-1 model of integrated corporate philanthropy, through the Pledge 1% effective movement.
- Salesforce and United Way created Salesforce.com Philanthropy Cloud, a global platform that engages employees, customers and partners with charities, enabling them to streamline philanthropic investments and real-time reporting, in 2018.
- Marc Benioff and his wife Lynne have been recognized as one of the top philanthropists in the “50 Top Giver” list by Forbes America since the year 2015.
- The couple announced a $100-million gift to The University of California, San Francisco Medical Center (UCSF) Children’s Hospital in an effort to help build the new hospital while significantly advancing children’s healthcare worldwide, in June 2010.
- The Benioffs donated another $100 million to The University of California, San Francisco Medical Center (UCSF) and Oakland Children’s Hospital in 2014, following which both the hospitals were renamed as Benioff Children’s Hospitals.
- The couple has also donated to The Ocean Cleanup, a non-profit organization developing technologies to rid the world’s oceans of plastic.
- Since the year 2010, he along with his wife Lynne was ranked in the Philanthropy 50 list by the Chronicle of Philanthropy.
- He claims that businesses are the great platforms for bringing any change in the world, and that he follows the World Economic Forum founder Klaus Schwab’s multi stakeholder approach to leadership.
- According to the approach, “All leaders should serve not only their shareholders but all stakeholders, including clients, employees, partners, communities and the environment, to make the world a better place”.
- Marc Russell Benioff was born on September 25, 1964 in San Francisco, California, in a Jewish family. He went to the Burlingame High School, graduating in the year 1982, before going to the University of Southern California.
- At the University of Southern California, he received a Bachelor of Science in Business Administration in the year 1986. During his time there, he was a member of the Tau Kappa Epsilon fraternity.
- He is married to Lynne Benioff and has two children. The couple currently resides in San Francisco, California. He is also a distant cousin of show runner and television producer David Benioff.
- Benioff reportedly sold his first application, How to Juggle, for just $75, while he was still in high school. He also founded Liberty Software, creating and selling games such as Flapper for the Atari 8-bit, when he was just 15 years old.
- His works King Arthur’s Heir, The Nightmare, Escape from Vulcan’s Isle, and Crypt of the Undead was published by Epyx, and by the age of 16, he earned royalties of $1,500 a month, enough to pay for college.
- While at the University of Southern California, he had internships as an assembly language programmer at the Macintosh division of Apple Computer. As per the advice of his USC professors, he joined Oracle Corporation after his graduation in a customer-service role, where he worked for 13 years in a variety of executive roles.
- He was named Oracle’s Rookie of the Year at the age of 23 years, and was promoted to be the vice president, just three years later. With this, he became the company’s youngest person to hold that title.
- In the year 1999, he founded Salesforce, in a rented San Francisco apartment and defined its mission in a marketing statement as “The End of Software.”
- Marc Benioff is the creator of the term “platform as a service” he has extended reach of Salesforce by allowing all the customers to build their own native applications on the company’s architecture framework.
- Salesforce was founded in the year 1999 by Mr. Marc Benioff & Mr. Parker Harris.
- Salesforce held it’s Initial Public Offering in the year 2004 and was listed on New York Stock Exchange and traded through the symbol “CRM”.
- Salesforce was one of the first Software-as-a-Service (SAAS) companies.
- Marc Benioff trademarked the term App Store and originally he wanted it to name the AppExchange. However, in good faith, Benioff gifted the term App Store to Steve Jobs as a thank you in the year 2008 for all the support.
- Salesforce’s new HQ – The Salesforce Tower is the tallest building in San Francisco city. The centerpiece of San Francisco stands at a whopping height of 1,070 feets, beating the second tallest building by 216 feets.
- In 2016, Salesforce launched its Artificial Intelligence (AI) tool called “Salesforce Einstein” which can be used by developers/administrators to add artificial intelligence to their existing CRM.
- Salesforce has acquired 50 organizations since its founding in 1999.
- 10 of these organizations were acquired in the year 2016 alone.
- Over 170,000 people registered to attend Dreamforce event in 2017. The original Dreamforce conference in 2003 had just over 1,000 attendees.
- Salesforce commands about 20% of the total CRM market share.
- 31% of Salesforce revenue comes only from Service Cloud sales.
- Salesforce has over 150,000 trusted customers.
- 41% of Salesforce revenue comes only from Sales Cloud sales.
- 58% of Salesforce Clients Have Plans to Integrate Additional Salesforce Clouds.
- As of 2019, Salesforce has grown to 35,000 employees.
- Salesforce releases new features, products, and updates every three times per year. These releases are known as “Winter Release”, “Spring Release” and “Summer Release” respectively.
- Companies that switch over to Salesforce on average will see a 25% of total increase in their ROI.
- Salesforce customers say they have seen on average a 35% increase in ROI for marketing.
- Companies that use Salesforce see an increase of customer satisfaction by 40%.
- With the use of Salesforce, customer service agents have an increase of 35% productivity.
- With Salesforce’s ability to monitor performance in real time with custom reports and dashboards, sales productivity increases by 48%.
- 82% of Salesforce professionals feel valued at workplace.
- In One Salesforce User group study, 2 or more Salesforce certifications led to over a $20,000 increase in their gross pay.
- 83% of Salesforce professionals believe you don’t need a degree to do the job.
- More than 89% of Fortune 100 companies use at least one of the Salesforce App.
- 73% of Salesforce customers actively use apps from AppExchange.
- For every $1 Salesforce makes, the partner ecosystem will make revenue of $5.18.
- The Salesforce ecosystem is nearly four times larger than Salesforce itself (by market cap) and is expected to increase by five times larger than Salesforce by year 2022.
- Worldwide, Salesforce and its partner ecosystem are expected to enable the creation of 3.3 million new jobs by the year 2022.
- Over 3,000 apps have been deployed on the Salesforce AppExchange and these apps have been downloaded over 3 million times
- Salesforce was named the “World’s Most Innovative Company” by Forbes 4 times continuously in a row in the year 2011, 2012, 2013, and 2014 respectively.
- The 1/1/1 model is based on the idea that we should use the benefits of technology, people, and our resources to help improve the world we live in. Salesforce dedicates 1% of its employee’s time, 1% of its equity, and 1% of its product to be put back into communities across the world.
- Since its launch, Salesforce has provided over $130 million in grants.
- Salesforce has donated around $8.5 million in Oakland and San Francisco to ensure students are able to receive and improve education within computer science, in addition to enabling its staff to undertake voluntary work within the schools in the year 2016-2017.
- In the 2018 Fortune 100 best places to work report, Salesforce organization ranked #1.
- At Salesforce, new mothers get an average of 50 days off for maternity leave, and new fathers gets 30 days of paternity leave.
- Salesforce offers 56 hours paid time off for each of its employee to volunteer.
- In the year 2015, Salesforce spent $3 million to close the gender pay gap across their organization.
- Salesforce has adopted an “Education Reimbursement Policy”, where they will repay 100 percent of the expenses an employee will incur.
- 54% of new hires at Salesforce are referrals from current employees.
Salesforce Content Management System: Salesforce has its fingers in a lot of parts of the client expertise, therefore why not content management? Nowadays, the corporate proclaimed a spanking new tool known as Salesforce Content Management System, which it says is intended from the ground up to deliver a top quality client experience across multiple channels.
The idea is to produce some way for customers to make, manage and deliver additional purposeful content across multiple channels from within the Salesforce family of products. The corporate claims it doesn’t need any kind of deep technical information to do it, which means marketers and products individuals should be able to create and deliver content without the assistance of IT, once the system is correctly established.
Anna Rosenman, Salesforce’s VP of product promoting for Community Cloud, Commerce Cloud and Salesforce CMS, says the corporate created the new CMS to answer a client demand. “Our customers are inquiring for a zealous CMS. The systems that they’ve been counting on so far tend to be heritage tools that are laborious to use and designed for a single-channel or website,” she said.
While users will produce additional customized content based on what they understand the client supported Salesforce information, Rosenman says the key differentiator here is that the ability to attach to third-party systems. “A hybrid CMS provides a native expertise channel or touch point, however additionally offers you the flexibleness to present content to any touch point designed on a third-party system,” she explained.
Tony Byrne, founder and principal analyst at Real Story group, who has followed the online CMS area for 2 decades, says this isn’t the first time that Salesforce has tried content management. The previous iteration was referred to as Salesforce Sites. “They created huge promises around that platform, got some major customers on board then dropped it,” Byrne said.
He says it’s a serious challenge to create a complicated multi-channel CMS. “It’s simple to make an easy CMS. It’s abundant more durable to build a protractible, enterprise platform,” he said. He added, “There’s a great deal of labor involved and they still need to do to feed from different platforms around inputs like tracking, connectors, simulation, terribly advanced asset management system and object-oriented storage, etc.”
But Rosenman says the system’s integral flexibility is intended to produce that, and even be utilized in conjunction with existing legacy tools if need be.
What’s fascinating here is that Salesforce set to make this tool, instead of buying an organization and integrating it into the Salesforce family, an approach it’s not been afraid to take within the past. In fact, the corporate pursues an aggressive acquisition strategy. This year alone it spent over $15 billion to buy Tableau and another $1.35 billion to buy ClickSoftware.
In this case, within the tension between building and shopping for, it determined to make instead. Time can tell if that was a decent call or not.
Features of new Content management system
With Salesforce Content management system, any user will produce, manage, and deliver content. You’ll be able to select a content kind or produce custom types, and quickly draft the content within the app, no technical chops needed. Multi-language and translation support assist you scale, and permissions help you collaborate while maintaining whole standards. Content creators also can develop content collections that are like playlists of content which will be value-added to different experiences.
Fast and versatile
Salesforce CMS may be a hybrid CMS, which implies your groups, can produce content in a very central location, and syndicate it to any digital touchpoint, whether it’s an expertise, is powered by Salesforce or another system.
If you would like to feature content to an experience designed with Salesforce, your users can select from 2 of our “what-you-see-is-what-you-get” (WYSIWYG) tools: expertise Builder and Commerce Page Designer. They will build an expertise declaratively, and drag content elements right onto the web site, portal, forum, or commerce storefront. Each of these tools are developer-friendly, too, which is ideal if your style and development groups want to create the expertise with code.
If you would like to deliver content onto a third-party web site, experience, or mobile app, you’ll use our headless apis to deliver content smoothly.
When customers visit your digital properties, the content they see must be personalised and customer-centric. Every bit of content ought to address client pains, needs, questions, and wishes. Rather than making content blindly, groups will start the content creation method hip by client knowledge.
Plus, Salesforce CMS permits you to flip your knowledge into content. Imagine having the power to require a CRM record and translate the rows and columns into wealthy, visual content, sort of a banner, tile menu, or participating promotional CTA.
For more information and services visit our website.
Salesforce the worldwide leader in CRM, today proclaimed consumer goods Cloud, a brand new business product that allows consumer goods firms to drive revenue growth and maximize ROI through improved retail execution capabilities. Retail execution—the act of obtaining the proper merchandise to the proper stores at the proper times—is important to the success of consumer goods firms, as 95th of consumer goods merchandise are sold in physical stores. Consumer goods Cloud permits representatives to use AI to optimize key tasks and can be able to drive higher revenues through higher promotion execution and order management and elevate the in-store expertise for the end client.
Consumer goods field reps are liable for delivering product and driving whole awareness in stores. However, they usually rely on out-of-date systems, spreadsheets and paper-based reports to work out their daily travel route, wherever their products ought to be placed within the store, and to share real-time business insights and opportunities with each their executive team and store house owners. In fact, U.S. consumer goods firms pay about $200 billion each year for in-store marketing and promoting, however consumer goods leaders say that 52 of their marketing and promoting plans aren’t executed as meant in stores, which implies over $100 billion in annual trade pay isn’t optimized.
“Retail execution remains one among the foremost necessary items of a consumer goods brand’s strategy, however such a lot opportunity is wasted if the sector rep doesn’t have the information and technology required to create sensible choices,” said John Strain, GM and SVP, Retail and consumer goods at Salesforce. “Consumer goods Cloud provides these field reps with the tools they have to achieve success on the bottom, while serving to build each business opportunities and stronger relationships with their retail partners.”
Introducing Consumer Goods Cloud
Consumer Goods Cloud, the most recent industry product from Salesforce, can facilitate consumer goods firms remodel their business by giving a strong and intelligent resolution to field reps, streamlining operations and elevating in-store experiences for the end client. Currently field reps will make sure that shelves are continuously in stock, pricing and promotions are aligned to expectations whereas spending less time on operational activities and longer building relationships and driving sales with retail channel partners.
Consumer Goods Cloud benefits:
Improve visit designing. Field reps can have access to an inventory of prioritized and allotted store visits for the day with needed and recommended activities; with in-app map practicality to showing intelligence manage routing. In addition, reps will analyze the health of their business across stores while surfacing new opportunities for his or her products.
Optimize visit execution. Once at the shop, reps have access to customizable templates based on store or section types to assist make sure that specific store needs are met on every occasion, from inventory and planogram checks to return order process and surveys, all from a mobile device.
Harness Einstein AI to optimize compliance and products placements. Einstein Vision for consumer goods Cloud delivers a picture recognition and object detection resolution that permits simple inventory, planogram and merchandising compliance checks, permitting field reps to pay less time on auditing activities and more time building relationships with customers. For instance, a rep will take an image of a shelf and directly understand if it’s established properly without having to manually count and input the information into their system.
Easily capture orders and data. Through mobile order capturing capabilities, a rep will capture orders throughout a store visit; collect necessary information like, product, amount and pricing. This ensures they’ve completed all their allotted tasks and reported them properly whereas providing executives with an entire view of the visit.
Consumer Goods Cloud is a component of the Salesforce customer 360 Platform for all kinds of fast-paced consumer goods companies—including food and beverage, personal care, health, beauty wellness, and more—helping them to unlock the value chain with a unified platform. With Salesforce, consumer goods firms across the world will digitally remodel their entire business, as well as driving stronger client engagement in both B2B and B2C commerce. Additionally, Einstein Analytics for consumer goods delivers an intelligent expertise for consumer goods firms by giving reps out-of-the-box KPIs, like inventory stock outs or percent orders increase per store visit, also as AI-powered insights and suggestions specifically tailored for his or her customers.
Salesforce Partners Extend Capabilities of consumer goods Cloud
Salesforce incorporates a sturdy system of partners which will facilitate extend the ability of consumer goods Cloud. Key consulting partners can power digital transformation for purchasers in the retail business like an expert and distinctive capabilities, including:
Accenture: As a pilot partner, Accenture provided deep retail business experience to the event of consumer goods Cloud that enhances Accenture’s own Cloud TPM Salesforce based resolution and helps clients unlock data silos across sales, trade and client marketing for improved execution in retail channels. For more information on Salesforce updates visit our website www.revolvesoftech.com
Salesforce acquired Mapnything – Salesforce proclaimed recently it’s buying another company engineered on its platform. Now it’s MapAnything, which, because the name implies, helps firms build location-based workflows, one thing that might come in handy for sales or service calls.
The companies failed to reveal the price, and Salesforce didn’t have anything to feature beyond a short announcement saying the deal.
The startup, that was built natively on the Salesforce platform, integrates map-based visual image, asset following and route optimisation to drive efficiency for field sales and service groups and to produce a far better client expertise. MapAnything has raised around $84 million in funding from investors up to now and will increase this figure. Salesforce aforesaid that the acquisition can permit them to assist the world’s leading brands in crafting as correct plans as doable.
MapAnything joins the growing list of corporations that are noninheritable by Salesforce recently, which has undertaken a flurry of activity during this regard. Reports in January expressed that it had been in talks with Israeli company ClickSoftware to accumulate it for around $1.5 billion. It conjointly bought integration software package firm MuleSoft for $6.5 billion in March last year.
“The addition of MapAnything to Salesforce can facilitate the world’s leading brands accurately plan: what percentage individuals they need, where to place them, how to build them as productive as potential, a way to track what’s being drained real time and what they’ll learn to enhance going forward,” Salesforce wrote within the statement asserting the deal.
It was a logical acquisition on many levels. In addition to being engineered on the Salesforce platform, the merchandise was sold-out through the Salesforce AppExchange, and over the years MapAnything has been a Salesforce SI Partner, an ISV Premier Partner, according the corporate.
“Salesforce’s unfinished acquisition of MapAnything comes at a essential time for brands. Client expertise is speedily reordering value because the leading reason companies win in the market. Leading firms like MillerCoors, Michelin, Unilever, synchrony financial and Mohawk Industries have all seen how location-enabled field sales and service professionals will specialize in the proper activities against the proper customers, rising their productivity, and permitting them to produce worth in each interaction,” company co-founder and chief executive officer John Stewart wrote during a web log post announcing the deal.
MapAnything boasts 1,900 customers in total, which is probably going to grow considerably once it formally becomes a part of the Salesforce family later this year.
MapAnything was founded in 2009; therefore it’s been around long enough to lift over $84 million, in keeping with Crunchbase. Last year, we coated the company’s $33.1 million Series B spherical, which was led by Columbus star.
At the time of the funding chief executive officer John Stewart told that his company’s product gift location information more logically on a map rather than in a table. “Our Core product helps users (most typically field-based sales or service workers) visualize their information on a map, act with it to drive productivity, and so use geolocation services like our mobile app or advanced routing to see the proper cadence to fulfill them,” Stewart told last year.
It raised a further $42.5 million last November. Investors enclosed General Motors Ventures and (unsurprisingly) Salesforce Ventures.