40 Awesome Salesforce Facts

  1. Salesforce was founded in the year 1999 by Mr. Marc Benioff & Mr. Parker Harris.
  2. Salesforce held it’s Initial Public Offering in the year 2004 and was listed on New York Stock Exchange and traded through the symbol “CRM”.
  3. Salesforce was one of the first Software-as-a-Service (SAAS) companies.
  4. Marc Benioff trademarked the term App Store and originally he wanted it to name the AppExchange. However, in good faith, Benioff gifted the term App Store to Steve Jobs as a thank you in the year 2008 for all the support.
  5. Salesforce’s new HQ – The Salesforce Tower is the tallest building in San Francisco city. The centerpiece of San Francisco stands at a whopping height of 1,070 feets, beating the second tallest building by 216 feets.
  6. In 2016, Salesforce launched its Artificial Intelligence (AI) tool called “Salesforce Einstein” which can be used by developers/administrators to add artificial intelligence to their existing CRM.
  7. Salesforce has acquired 50 organizations since its founding in 1999.
  8. 10 of these organizations were acquired in the year 2016 alone.
  9. Over 170,000 people registered to attend Dreamforce event in 2017. The original Dreamforce conference in 2003 had just over 1,000 attendees.
  10. Salesforce commands about 20% of the total CRM market share.
  11. 31% of Salesforce revenue comes only from Service Cloud sales.
  12. Salesforce has over 150,000 trusted customers.
  13. 41% of Salesforce revenue comes only from Sales Cloud sales.
  14. 58% of Salesforce Clients Have Plans to Integrate Additional Salesforce Clouds.
  15. As of 2019, Salesforce has grown to 35,000 employees.
  16. Salesforce releases new features, products, and updates every three times per year. These releases are known as “Winter Release”, “Spring Release” and “Summer Release” respectively.
  17. Companies that switch over to Salesforce on average will see a 25% of total increase in their ROI.
  18. Salesforce customers say they have seen on average a 35% increase in ROI for marketing.
  19. Companies that use Salesforce see an increase of customer satisfaction by 40%.
  20. With the use of Salesforce, customer service agents have an increase of 35% productivity.
  21. With Salesforce’s ability to monitor performance in real time with custom reports and dashboards, sales productivity increases by 48%.
  22. 82% of Salesforce professionals feel valued at workplace.
  23. In One Salesforce User group study, 2 or more Salesforce certifications led to over a $20,000 increase in their gross pay.
  24. 83% of Salesforce professionals believe you don’t need a degree to do the job.
  25. More than 89% of Fortune 100 companies use at least one of the Salesforce App.
  26. 73% of Salesforce customers actively use apps from AppExchange.
  27. For every $1 Salesforce makes, the partner ecosystem will make revenue of $5.18.
  28. The Salesforce ecosystem is nearly four times larger than Salesforce itself (by market cap) and is expected to increase by five times larger than Salesforce by year 2022.
  29. Worldwide, Salesforce and its partner ecosystem are expected to enable the creation of 3.3 million new jobs by the year 2022.
  30. Over 3,000 apps have been deployed on the Salesforce AppExchange and these apps have been downloaded over 3 million times
  31. Salesforce was named the “World’s Most Innovative Company” by Forbes 4 times continuously in a row in the year 2011, 2012, 2013, and 2014 respectively.
  32. The 1/1/1 model is based on the idea that we should use the benefits of technology, people, and our resources to help improve the world we live in. Salesforce dedicates 1% of its employee’s time, 1% of its equity, and 1% of its product to be put back into communities across the world.
  33. Since its launch, Salesforce has provided over $130 million in grants.
  34. Salesforce has donated around $8.5 million in Oakland and San Francisco to ensure students are able to receive and improve education within computer science, in addition to enabling its staff to undertake voluntary work within the schools in the year 2016-2017.
  35. In the 2018 Fortune 100 best places to work report, Salesforce organization ranked #1.
  36. At Salesforce, new mothers get an average of 50 days off for maternity leave, and new fathers gets 30 days of paternity leave.
  37. Salesforce offers 56 hours paid time off for each of its employee to volunteer.
  38. In the year 2015, Salesforce spent $3 million to close the gender pay gap across their organization.
  39. Salesforce has adopted an “Education Reimbursement Policy”, where they will repay 100 percent of the expenses an employee will incur.
  40. 54% of new hires at Salesforce are referrals from current employees.